havin problems wid acer laptop

Havin problems wid acer laptop hey guys any one got any ideas.our mum new acer for sum reason not responing to any requests,wont even shut down ,its not the internet but keeps having bullguard on screen,any ideas.

geek_jedi5, Aug 29, 12:19 pm

Pull all the power restart into safe mode and uninstall bullgaurd,.. see if it starts,..

geek_kevin16, Aug 29, 12:26 pm

New - new or new to you new....new - new, take it back

geek_soodanim, Aug 29, 12:28 pm

Brand new i get a feelig sumthing to do wid the bullguard,cause cant get it off screen

geek_jedi5, Aug 29, 12:32 pm

Thanks kev will try

geek_jedi5, Aug 29, 12:33 pm