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Compaq 719TU Laptop Issues on Windows Vista

geek_marea31nzSeptember 7, 2008, 12:12 pm#1
Compaq 719TU Laptop Issues on Vista This is my sons laptop and the second time in 2 mnths it is unuseable. It will not boot into windows, and the message I get is No Bootable Device - Insert Bootdisk & press any key. Things I have tried so far:

1.Changing the boot sequence.
2.Running Diagnostics, on Hard disk/ short and long, these finished unusually quick, a split second, both passed.
3.System recovery, loads files, then same message appears.
4.Restore disks, loads HP recovery console, loads files, then this comes up:
Microsoft Cisual C++Runtime library
Runtime error, programe:x\windows\system32\RESTORE7 exe
abnormal program termination.

I also can not access safemode or restore back, any advice before I rip my hair out would be greatly appreciated. Thanx
geek_0800xfordSeptember 7, 2008, 12:39 pm#2
is it still under warranty?
geek_blenheim-traderSeptember 7, 2008, 1:03 pm#3
Have you tried the destructive or non destructive recovery options , or will it not even get that far...
geek_blenheim-traderSeptember 7, 2008, 1:17 pm#4
I would suspect that you have a failing hard-drive.You need to try an independent disk checking utility.
geek_marea31nzSeptember 7, 2008, 1:53 pm#5
Yes it is still under warranty and Post3: No it wont get that far.
geek_blenheim-traderSeptember 7, 2008, 1:59 pm#6
A fiend of mine purchased that model earlier in the year had problems staying connected to clear dial-up.(2) replacements and (1) motherboard replacement later issue was still not fixed.So Compaq refunded her money & she got a Toshiba L300. No more problems. i think the whole C700 series are crap. Just my opinion...
geek_blenheim-traderSeptember 7, 2008, 2:00 pm#7
Fiend = Friend lol
geek_nzmuSeptember 7, 2008, 2:07 pm#8
Unfortunately yes as blenheim-trader mentions. Same model - know of one had modem replaced, then dvd writer then m/bstill blue screened. Took it back and got a refund also.
geek_marea31nzSeptember 7, 2008, 2:31 pm#9
Lol I totally agree on the piece of junk, Im not impressed with it at all, and would gladly take a replacement right now, rather than have further issues with it.
geek_swivelSeptember 7, 2008, 2:35 pm#10
Yep cheap and nasty. But then, you get what you pay for with Laptops
geek_drcspySeptember 7, 2008, 4:48 pm#11
Yeh well it seems that some of those models have inbuilt modems which are nOT compatible with the clear dialup system but they work fine with most other isp's........
geek_marea31nzSeptember 8, 2008, 11:10 am#12
Sowhat would you guys do, it crapped out at 4mnths old and now again 2 mnths after it had been repaired, do I demand a replacement or get it fixed yet again.
geek_blenheim-traderSeptember 8, 2008, 3:15 pm#13
"Ask for a replacement" ...tell them your not interested in having it fixed again...6 months and 2 repairs doesnt leave much hope for it after the warranty runs out..
geek_marea31nzSeptember 8, 2008, 3:38 pm#14
Lol I called them, and expressed my dissatisfaction at this thing dying twice and asked for a replacement, I was told it has to literally die 3 times, be looked at by a computer tech and they would recommend a replacement, it has just been picked up and on its way to wellington, I should have told the courier to lose it somewhere.
geek_blenheim-traderSeptember 8, 2008, 3:44 pm#15
Dont worry it will "Die" again Then you can get a replacement ;)
geek_marea31nzSeptember 8, 2008, 3:49 pm#16
Ihave totally 100% faith that it will die again, its track record so far tells me so:)
geek_blenheim-traderSeptember 8, 2008, 3:51 pm#17
The problem is they will replace it with another C719TU and the you will back to square one...
geek_dino7September 8, 2008, 3:54 pm#18
Re6 i have a c768tu and its great laptop for the price, have i bought the only c700 series laptop that hasn't broken? i think not.
geek_marea31nzSeptember 8, 2008, 3:55 pm#19
The thought of having another the same breed doesnt thrill me to much, Id settle for a refund or a different model other than that.
geek_blenheim-traderSeptember 8, 2008, 3:56 pm#20
You mean you havent had a problem yet.....
geek_blenheim-traderSeptember 8, 2008, 4:03 pm#21
Re my post The "only" problem this laptop had was that it wouldnt stay connected to "Clear" dialup. Compaq answer was that you should use Xtra . Yeah right when they are paying $3.95 Unlimited from Clear & Xtras Unlimited is $27.95....She brought a toshiba L300 with the refunded money .Which had a webcam and Vista Premium and has had no problems at all since..
geek_marea31nzSeptember 8, 2008, 4:12 pm#22
Thats interesting, as I had a clear net dialup acct for when I was away from home and was always getting disconnected after a few mins, it was set not to disconnect, and I blamed the isp for it, never thought for one sec that it was the laptop.
geek_blenheim-traderSeptember 8, 2008, 4:21 pm#23
The "C791WU" Has the same problem with "Clear" this laptop was fine with Xtra changed to "clear" disconnected at random..The only Laptops i know of that seem to have this issue are the Compaq C700 series....Updated drivers make no difference..
geek_blenheim-traderSeptember 8, 2008, 4:23 pm#24
Read post ...
geek_dino7September 8, 2008, 7:33 pm#25
Re20 u mean you had a bad experience and now every c700 is shite;) ......haven't seen any big call backs or anything - i don't like intels but i don't say they are shite cos i once had one that was:)
geek_marea31nzSeptember 12, 2008, 5:50 pm#26
Update Cant complain about the service, laptop arrived back today, had a defective HDD which has been replaced, thanks to everyone for their help.
geek_speedy3916September 21, 2008, 9:27 am#27
The C769US is also a piece of crap!!! I've gone through 2 hard drives, that somehow fried, I'm on my third, and now the recovery disk won't evn install without getting the an error say "Runtime Error Program: X:\windows\system32\RESTORE7.EXE
geek_comic_colelctrSeptember 26, 2008, 1:04 pm#28
Having the same issue on a HP 1700 Desktop. RESTORE7.EXE error. Please suggest
Tags: compaq, laptop, vista, windows, windows vista
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