Acer cashback ripoff, any1 else had probs?

Acer cashback ripoff, any1 else had probs? did everythng i was supposed to and 5 weeks later i get told that they havn't recieved my documents so i dnt get my 150 and thats final. sound fare?

geek_quotejoss, Oct 4, 3:01 pm

This is common always make photocopies, send documentation by registered post that they have to sign for.

geek_r.g.nixon, Oct 4, 3:05 pm

Thnx i made photocopies but skimpd out on the registerd post to oz, wlda been 12bux well spend tho

geek_quotejoss, Oct 4, 3:06 pm

Keep hassling them don't give up. Get someone's name and email images of the docs to them.

geek_r.g.nixon, Oct 4, 3:27 pm

I had probelms with toshiba with cash back I insited that I wanted my money, and i sent them another copy and the sent me the cheque.

geek_knight2216, Oct 4, 4:22 pm

Acer were OK Followed the instructions exactly. I had to ask DS for a proper tax invoice which they happily did. Plenty of good email coms all round.Also kept a screen copy of the orional DS display page. Found the process a little onerous but not impossible. After GST refund ended up with Laptop for about $350

geek_air.rowcj, Oct 4, 5:21 pm