| geek_brijo | November 14, 2008, 7:13 pm | #1 |
| Techs have feelings too!!! come on what was your worst customer experience. |
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| geek_dunedin_ree | November 14, 2008, 7:14 pm | #2 |
| Worst experience with a customer? None. I'm awesome. |
| geek_swivel | November 14, 2008, 7:22 pm | #3 |
| Worste customer due to being dumb would be a Lady I gave a monitor for free, Came back 3 months later as it died for me to fix it, I said I don't fix them. So she wanted a replacement, When I said no, She said she wanted her money back. (LOL) I said yep, and when I said $0 is what you paid so $0 is what you get, She packed a poo and said she was off to Fair go. 2 years ago now. |
| geek_morrisman1 | November 14, 2008, 8:42 pm | #4 |
| Haha i dont work in computing but hardware part time instead. i had a very 'non hardware knowledgable' lady buy a drill for screwdriving as per the requests of her son. an hour or so later she came back and said she wanted a corded drill instead. so to keep her happy i didnt argue that she originally asked for a cordless. so she was off on her way. but wait, theres more, she was back. back to swap it for the original drill she bought! we are a store with a very good customer service reputation so i kept smiling and swapped it again. the bit to top it off, before she left she asked 'do i use this for nails aswell?' |
| geek_0800xford | November 14, 2008, 8:47 pm | #5 |
| "i need [an item] THINGY" |
| geek_gibler | November 14, 2008, 8:47 pm | #6 |
| Hmmm I know a few that are 'high maintenance' I get sick of hearing the line 'but it is slow' and not providing any more details. |
| geek_friendly_prawn | November 14, 2008, 9:09 pm | #7 |
| Sorting out network issues. a pc stopped working when I softly bumped it.. Said to the lady I would look at it before I go.. Went in to the other room to set up a network printer and had a lady tell me one of the PCs was on fire.. Went to have a look and sure enough.. Smoke pouring out of it. I held my breath, rushed in, grabbed it and tossed it outside.. Took off cover and put the power supply flames out.. I took their pc back for data recovery.. Cow moaned to my employer that I blew up the PC so they refused to pay for the job.. Upon inspection of the PC I found the little red switch on the back that regulates voltage had been switched over.. Stoopid lady had hit the switch thinking that would get PC going and had blown up the PSU and blamed me for it.. and I wasnt even in the room.. Nasty cow.. She must have known she did it. As soon as she hit the switch, she would have gone uh oh! |
| geek_kiwikidd77 | November 14, 2008, 9:16 pm | #8 |
| Not computer related either but when I was an apprentice electrician and people actuall had appliances like electic jugs serviced, I used to get ladies come to our counter toting the cord off their electric jugs complaining that it MUST BE FAULTY coz I can't boil the jug. We had a system set up right there with three 25 watt lights to test the cords. I would say,"Now, ma'am if these 3 lights all light up and don't flicker when I wiggle the cord, then your cord is OK." which of course they mostly were. So back they'd come later with their jugs in their hands. One look inside at the molten mess that used to be an element told me they'd boiled the damn things dry. Yet they would look me in the eye and deny they had done so in spite of clear evidence to the contrary. I often shook my head and said,'The age of miracles is still here, copper melts at several hundred degrees celsius, and water boils at just 100, yet here we have copper miraculosly melting whilst covered in water. AMAZING!' |
| geek_kiwikidd77 | November 14, 2008, 9:17 pm | #9 |
| Many were the times when said lady would screech at me "ARE YOU CALLING ME A LIAR young man?" I'd just smile, say nothing but think, "YES you daft old bat" lol. |
| geek_spukeyfly | November 14, 2008, 10:36 pm | #10 |
| The electronic repair shop down from where I received a video camera in under waranty for not ejecting the tape. workedThe tech took it apart and found a grain of sand stuck in the capstan motor, teh rang customer and said it would not be covered by warranty because it had and in it, customer goes ballistic at tech threatening Fair Go and denying that the camera had been near a beach! The tech played the tape that was jammed the camera and guess what was on itkids playing at the beach!!! |
| geek_marleneg | November 14, 2008, 11:09 pm | #11 |
| SorryI love theseso funny and yes I can remember my mum boiling the kettle dry and blaming the kettle not herself. |
| geek_gothicrebel | November 15, 2008, 12:12 am | #12 |
| When I was a kid if we said anything about a jug boiled dry we would be wearing the jug cord on our butts ! |
| geek_d.snell | November 15, 2008, 1:40 am | #13 |
| I went to fix a computer out in the country. It was for a dumpy retired couple in their late 60's. Well, when I turned it on, the wallpaper was a photo of them 'Stark Naked'. They said, "hope I wasn't offended, as they were naturists". I hid the wallpaper with an open window, but unfortunately, it was win98 and reckon I has to restart a dozen times before the job was finished, each time displaying the desktop in it's full glory. I occasionally see them up the street, and that picture is still burned in my memory.Arghhhhhhh!!!!! |
| geek_spendthrift | November 15, 2008, 4:16 pm | #14 |
| swivel have experience of giving computer away and then the expectation of a lifetime supply of free servicing /repairs to go with it. |
| geek_dave1025 | November 15, 2008, 4:52 pm | #15 |
| Pet hates are punters Who bring in printers for repair with no supplies in them. They remove the inks or toners. What is with that? Also claiming to be running genuine consumables, when they are refills, so they can claim warranty on a machine whose toner contents have spilled all through the printer. Quoting to do a job, and then finding that the punter has some other things they want done as well, which you didn't quote for..the "while you are here" scenario. And the most annoying "Oh you know how to fix computers, can you just have a quick look at mine for me?" |
| geek_0800xford | November 15, 2008, 4:54 pm | #16 |
| pity we can't charge family members for phone assistance @ 11:30 pmwhoah, i didn't say that =p |
| geek_drcspy | November 15, 2008, 5:03 pm | #17 |
| Yeh yeh yeh yeh.............been there and done some of those too......'while you're at it....' rings a bell......and bloody family members......dont you love it when they turn up out of the blue and you haven't seen em for ages.............and then it's 'hey cuz nice to see you oh by the way I got my puter in the car'....grrrr.. |
| geek_dave1025 | November 16, 2008, 10:47 am | #18 |
| Thats the one Can't be much, I'm sure you could fix it in a jiffy. By the way, don't suppose you could upgrade the thing to Vista for me? |
| geek_sirfer | November 16, 2008, 11:05 am | #19 |
| for the win! Mums friend "I don't understand why my computer is so slow compared to the ones at work"...me - "Because it's a P1 running Windows95" |
| geek_kiwikidd77 | November 16, 2008, 11:18 am | #20 |
| I keep getting told "you know EVERYTHING about computers" Well, NO I DO NOT know everything about computers. No one does nor ever can I beleive these days. Besides which I feel I'm still learning and happily ask questions on here so I can learn more. The day I "KNOW EVERYTHING" will be the day I stop working on computers and go do something else. And yes I too have given away a computer and get the expectation of being oncall 24/7/365 for the recipient who goes off if I don't turn up at 2:34am to sort their problem - Answer often onscreen staring at them |
| geek_drcspy | November 16, 2008, 12:17 pm | #21 |
| Well said mate and so true: "NO I DO NOT know everything about computers. No one does nor ever can".....in fact a smart person should be well aware that the more they know the more they become aware of what they DONT know........hell's bells I'm a good tech but theres a hell of a lot I dont know ! |
| geek_0800xford | November 16, 2008, 12:50 pm | #22 |
| went away camping and while i was away [unnamed family member] had a full blown argument with my auto reply Xx. |
| geek_lythande1 | November 16, 2008, 2:32 pm | #23 |
| One of Mine Customer brings in old Win95 PC (back when XP release was imminent). Wanted new CPU fan. Told her only had used ones in stock, did she want that? Yes she did, installed it in front of her, turned it on with lid off so she could see/hear it.
Charged $15. She leaves and comes back an hour later leaning over the counter, screaming and spitting (literally) saying she wanted a refund, it was crap, noisy, rubbish, we were robbers etc.She waved her fists around, foaming at the mouth. I refused at first but as she hung about scaring other customers in the end I did give her the $15 and told her not to forget her morning medication next time. |
| geek_lythande1 | November 16, 2008, 2:34 pm | #24 |
| ANd the male techs who worked there with me all hid out the back the wimps, leaving me to deal with Miss Rabies. |
| geek_0800xford | November 16, 2008, 2:38 pm | #25 |
| "Miss Rabies" ha ha ha ha ha have to remember that one ;) |
| geek_gibler | November 16, 2008, 2:50 pm | #26 |
| Fair enoughthey weren't vaccinated ... |
| geek_seriouslycgi | November 16, 2008, 6:06 pm | #27 |
| dont start using linux/bsd then youll crap your pants. |
| geek_cacteur | November 16, 2008, 11:01 pm | #28 |
| Oh.. pardon me.. but I just have to have a dig at this onecan't resist. Computer Techs have feelings alright. Great big ones they carry about on their sleeves. Poke your tongue at a computer tech and they start to bleed. As a commercial creative person from the old days, you guys had to teach me to drive a Mac in the late 80's. Well buggar me, I've never come across a bigger bunch of sooks in my life. For nearly a century, motor mechanics have successfully explained to motorists why their car needs a ring job, plumbers seem to manage to assure householders they really do need to tear up the front lawn to fix the pipes, I've managed to explain to the corporate CEO why his daughter is not the best choice for the TV ad, but trying to get a computer tech to explain what he is doing, or why, and they act like you have just asked God to wipe your bum. |
| geek_cacteur | November 16, 2008, 11:03 pm | #29 |
| Contd ..I can understand why it was so in the early days but many techs still behave like that and it's been twenty years for chrissake. Maybe if a few more of you climbed down of your pedestals, you'd find the public a bit easier to communicate with. |
| geek_cybertao | November 16, 2008, 11:09 pm | #30 |
| Someone had to say it! Yeah, the 'anti-social' stereotype computer nerds are renowned for hasn't been debunked. While customers are naturally ignorant(why else would they seek help) there are many who could do with some customer relation skills and professionalism. But the same can be said of any industry. |
| geek_deodar | November 16, 2008, 11:44 pm | #31 |
| If a Tech attempted to explain what he was doing You simply wouldn't understand & that
would take more time on the job.Does
your mechanic explain patiently the
intricacies of replacing your Big End
bearings,resetting the timing & also
adjusting the fuel mixture by rejetting the carbs?I can perform all
that but if you were looking over my
shoulder it would cost you 2X,& if
you stuck your head under the hood it
would mysteriously slam down.Sue Me. |
| geek_0800xford | November 16, 2008, 11:46 pm | #32 |
| that analogy is perfect deodar =) |
| geek_cybertao | November 16, 2008, 11:55 pm | #33 |
| Yep, it is. You aren't expected to give the customer a degree in computing, but they do need to be given an idea of what's going on. Much like you would want to know the gist of what the mechanic is doing to your car. No one likes being talked down to, and i would think it's the main reason people often feel ripped off. |
| geek_gibler | November 17, 2008, 12:00 am | #34 |
| yeah but in my experience it can end up with more questions than answers .....when you have to explain what a hard drive is.. then it is usually downhill. In the same way that explaining what a cam belt is (and does). |
| geek_dunedin_ree | November 17, 2008, 12:02 am | #35 |
| A techie is not the right person to teach you how to use a Mac. Don't know what kind of organisation you work in, but in mine, techies fix/build things, and trainers teach people. |
| geek_0800xford | November 17, 2008, 12:05 am | #36 |
| i knew it, you work for the council ;) |
| geek_deodar | November 17, 2008, 12:06 am | #37 |
| Thats it cybertao,couldn't 've put it better The Knowledge is the big asset in any
trade,if it will help them avoid the
problem again I can explain what it
is & what I'll do."Format&Reinstall"
is not really going to give them a
competitive edge.LOL but an idea of
the extent of their problem?Sure.As
long as I get morning tea,Coffee makes me quite talkative & sociable,
especially with Home Baking! & I can
indicate good links for Knowledge. |
| geek_cacteur | November 17, 2008, 12:07 am | #38 |
| No he doesn't.. nor does he roll his eyes heavenward and spend the next twenty minutes telling you you won't understand. Nor does he crap himself if you admit to changing the oil yourself last time. As far as I'm concerned, if you can't tell me what you are doing, you are the one with deficiencies, not me. |
| geek_dunedin_ree | November 17, 2008, 12:12 am | #39 |
| Me, 0800? by "Council" do you mean "an organisation large enough to have its own computer trainers"? Then yes, yes I do ;) |
| geek_0800xford | November 17, 2008, 12:15 am | #40 |
| or maybe a school of some kind, they use 'macs' =) |
| geek_cacteur | November 17, 2008, 12:16 am | #41 |
| Pedantics.. .. in 1986.. there were computer people and then there were rest of us. As I said, I can understand the attitude then, but most homes have a computer now, so whats the big deal? Over the years I've learned to service all my gear myself, (bit like my car), because, computer techs act like their skills are part of the great mystery of the universe. They don't do what you tell them to do, and they won't tell you what they have done. (it's been years since I've used one, so I am probably talking about the past.) |
| geek_dunedin_ree | November 17, 2008, 12:16 am | #42 |
| LOL or maybe I just have my own Mac at home? |
| geek_cybertao | November 17, 2008, 12:17 am | #43 |
| A friend out of the city had reception problems with his stereo. So in his garage we knocked together a dipole aerial from bits in his garage. I calculated the length of it to match one half wavelength of a 93Mhz electromagnetic signal(299552816m/s). When I explained it to him and a friend I told them that the length was just right to pick up The Rock. And it did, that impressed them more than all the mumbo-jumbo I could have spat out. |
| geek_dunedin_ree | November 17, 2008, 12:18 am | #44 |
| OK, fair enough for 1985. But in general, you're best trained by people with skills in teaching, and your computer is best fixed by someone with skills in fixing computers. My mechanic can drive, but I'm not going to ask him for driving lessons ;) |
| geek_cacteur | November 17, 2008, 12:20 am | #45 |
| Oh.. first question ree.. .. I'm a freelance creative. My 'orgainisation' consists of myself, and I was originally trained in 1986 by the firm trying to sell me the gear. |
| geek_dunedin_ree | November 17, 2008, 12:22 am | #46 |
| In that case you would've thought they'd bust out the really good sales/training person to really get you hooked. Apple's full of those types these days, obviously not back then though! |
| geek_0800xford | November 17, 2008, 12:22 am | #47 |
| "My mechanic can drive, but I'm not going to ask him for driving lessons" applause! this thread is full of decent quotes. |
| geek_dunedin_ree | November 17, 2008, 12:23 am | #48 |
| Caveat "unless he's really cute". |
| geek_cacteur | November 17, 2008, 12:23 am | #49 |
| see .. .. if you bought your car in 1905, I'll bet your mechanic would have taught you to drive, and sold you the carthat's my point, it is not 1986 anymore. Why are computer techs still playing the precious new age lambs? |
| geek_dunedin_ree | November 17, 2008, 12:26 am | #50 |
| I don't think all of them do. I'm not disputing your experience, but I work with computer-fixers, and all of the ones that I've personally seen interact with customers have clearly explained what was done and why it was important. |
| geek_cacteur | November 17, 2008, 12:31 am | #51 |
| In 1986.. .. every TV studio, every print shop, every ad agency was changing to Macs. Apple actually had a NZ presense at the time, but when things went wrong they often had to fly in someone from Melbourne. Most 'techies' were on megabucks. The first thing my 'trainer' said to me was 'what do you know about computers'.. when I said nothing he slammed his fist down on the table, turned round to his boss and said, 'why the f@** do I have to do this!' But I'm not sure what you are trying to say ree. My point is, I can understand the situation back then, but I don't see why the attitude persists today. |
| geek_cacteur | November 17, 2008, 12:37 am | #52 |
| Oh.. I do accept that.. .. It really has been a while since I've used one, but I have noticed that holier than thou attitude on this message board a bit, and couldn't resist the comment. Christ is that the time? Nite y'all. |
| geek_0800xford | November 17, 2008, 12:51 am | #53 |
| i'm sure there was 'a point' in there somewhere =p |
| geek_drcspy | November 17, 2008, 5:21 am | #54 |
| Cacteur...........what a ridiculous lot of stupid generalisations......"computer techs act like their skills are part of the great mystery of the universe" ......no good techs dont do this they explain in the simplest possible terms to the client just what is wrong and what they intend doing about it......however just take a look here on the MB, now the people who manage to get here to ask questions are often pretty bloody ignorant, not their fault necessarily they just know how to drive the pc they dont know, and often dont want to know the 'inner workings' they just want the thing to work as they expect it to. HOwever many are their own worst enimies, (installing toolbars/spyware/god knows what) and then wondering why the pc stuffs up. Anyway to state that computer techs in general are unhelpful when it comes to explaining the in's and out's of the mysteries of how and why a computer does what it does is a dumb generalisation. |
| geek_drcspy | November 17, 2008, 5:28 am | #55 |
| Also you said "I have noticed that holier than thou attitude on this message board a bit"......I'd say that yes this occasionally can be an issue but you are dealing with anyone who want's to post here......that's a big random slice of people. Dunno *quite* exactly what you are getting at tho.....yep we can be known to give people a little bit of stick but that's usually only if they cant/wont follow simple instructions or simply act like F*ckwits as some do......personally i'm probably well known for this but I dont give a damn I'm actually a pretty good tech. I get work all the time even though I no longer advertise my services and havent' for two and a half years. A lot of my work is repeat business from previously satisfied people and referrals from them also. |
| geek_drcspy | November 17, 2008, 5:29 am | #56 |
| I may indeed be a bit short here with people I deem to be annoyingly obtuse but I've been told by several clients that I'm such a good teacher that I should perhaps be teaching senior net .....they reckon I'm VERY patient and I have a great way of explaining things to em. Analogies help a lot. Its dumb (but all too human) to judge a group or class of people by your own possibly limited experiences..... |
| geek_cybertao | November 17, 2008, 8:06 am | #57 |
| With all due respect, drcspy You have the shortest fuse of anyone on here. |
| geek_drcspy | November 17, 2008, 8:08 am | #58 |
| Only with people who piss me off........ |
| geek_cybertao | November 17, 2008, 8:20 am | #59 |
| ...and that brings us back to professionalism While this is a forum and you may be more courteous in real life, there are a lot of people who aren't. Otherwise there wouldn't be the stigma associated with techs. Of course it works both ways, just because someone doesn't know much about computers doesn't mean they are thick or useless - but some of the people they boldly ask for help will throw their hands up in disdain and treat them that way. |
| geek_drcspy | November 17, 2008, 8:23 am | #60 |
| I totally agree with this: "just because someone doesn't know much about computers doesn't mean they are thick or useless"......it just means they lack knowledge.....when they lack SENSE and cant use/follow simple instructions/requests that's when they become annoying.... |
| geek_cacteur | November 17, 2008, 8:31 am | #61 |
| 4 Sensitive prick aren't you? ...like many techies I've met in herethat is my point. Have a nice day dude. |
| geek_drcspy | November 17, 2008, 8:33 am | #62 |
| Sounds like its YOU that finds this a sensitiveq issue.....and cant handle logical responses.....your 'point' was poorly stated and illogical |
| geek_cybertao | November 17, 2008, 8:35 am | #63 |
| Lol, that makes me think of a past experience A few years ago I when I was on a help desk I got a call from someone my workmate said was an absolute muppet. She had a new USB pendrive(nothing to do with what we serviced) and couldn't get it to work. After chatting a bit, it seemed that the drive didn't have a physical lock on it - but something was on it when she opened it. I then asked, 'Did it come with instructions?'. Yes, it did. After she read them out loud to me(they were directions to remove the software safety lock on the drive) she said, 'Shall I do that then?' 'Yeah, worth a shot.' I kept my cool, did my job, and she was ecstatic for my help. Some folk have no sense of direction and just need to be pointed the right way. |
| geek_cybertao | November 17, 2008, 8:36 am | #64 |
| 1 Isn't that the pot calling the kettle black. |
| geek_ferita | November 17, 2008, 8:43 am | #65 |
| The funniest incidence I have had This women wanted me to help her fix her "hotmail" So I went round and she couldnt get in because she had capslock on and it wouldnt accept her password. I explained this to her then she wanted to pay me I refused as I couldnt morally take someones money for pushing a capslock button. Plus she lived literally down the street from me so it wasnt really costing me for petrol etc. |
| geek_drcspy | November 17, 2008, 8:47 am | #66 |
| Hahah I had one old chap call me to say his cd drive didn't seem to be working......lucky he had a cd in it when I went to take a look. It was immediately obvious what the problem was.......he'd put the cd in upside down ! |
| geek_sirfer | November 17, 2008, 8:53 am | #67 |
| IMo drcspy is the new wave of techie no need to suffer fools...and cacteur is a friggin tosspot...did you wegister on TM just so you could post on the forum? What with your "0" feedback quotient? |
| geek_sirfer | November 17, 2008, 8:54 am | #68 |
| 6 so why wasn't it working? =oP |
| geek_cybertao | November 17, 2008, 9:03 am | #69 |
| Good on you. ferita A friend was doing an A+ course and relayed to me how his tutor thought of people like that as his bread and butter. A client called this guy and said her computer wasn't booting. 'Minimum call out charge, no matter how long it takes.' He went around and ejected the floppy disk. Weeks later, she rang again with the same problem. 'Minimum call out charge, no matter how long it takes.' He ejected the floppy disk, and charged her again. An ethical solution would have been to change the bios settings so the computer wouldn't boot from the floppy drive. The tech has far more power and leverage when it comes to being more of an asshole than the customer. |
| geek_cacteur | November 17, 2008, 9:25 am | #70 |
| 7 Non traders frighten you sirfer? .. or are you still upset because I wouldn't give you the twenty dollars you wanted for your tuppence worth of advice? |
| geek_cacteur | November 17, 2008, 9:29 am | #71 |
| I post on a lot of computer forums.. .. but I've never come across a bunch as precious as you lot seriouslyand it's not even a real computer forum. It's part of an auction site fer chrissake. |
| geek_sirfer | November 17, 2008, 9:32 am | #72 |
| 0 && 1 toss toss toss...get your hand off it freak. |
| geek_cybertao | November 17, 2008, 9:34 am | #73 |
| Forum, n., pl. fo&3;rums also fo&3;ra (f&4;r'?, for'?) 1.c) A medium for open discussion or voicing of ideas, such as a newspaper, a radio or television program, or a website. |
| geek_cacteur | November 17, 2008, 10:09 am | #74 |
| 2 .. and you never touch yours eh sirfer? .. figures. The frustration shows. You should try it sometime mate. You wont go blind, honest! I need to partly retract what I said @ 1. I meant some of you are a little precious, not all of you. My mistake. Pardon me. |
| geek_sirfer | November 17, 2008, 10:12 am | #75 |
| 4 nah mateI have a mrs...you should try it sometime...much nicer than the hand... |
| geek_paddy2 | November 17, 2008, 10:30 am | #76 |
| 5 About the Mrs. So, when are you definatley not home? |
| geek_cacteur | November 17, 2008, 10:40 am | #77 |
| 5 Your missus? .. you mean you lend her out? Friggin hillbilly. I knew there was summink weird about you! |
| geek_cybertao | November 17, 2008, 10:44 am | #78 |
| Pick up your game. Is that really as good as your trolling skills get? You're such an amature. |
| geek_seriouslycgi | November 17, 2008, 11:22 am | #79 |
| This thread started out great nice trolling hijack :( |
| geek_0800xford | November 17, 2008, 1:00 pm | #80 |
| yep, someone turned this thread to suk alright. |
| geek_cacteur | November 17, 2008, 1:03 pm | #81 |
| 8 Do I look like I'm trying? Jeez calm down chaps. So you are all sensitive and take yourselves way too seriously, I get the picture. Now just forget about me and go back to whinging about your customers if that's how you get your jollies. Don't let me spoil your fun. |
| geek_gibler | November 17, 2008, 1:04 pm | #82 |
| 1 go get a job ..for goodness sake. |
| geek_pcmaster | November 17, 2008, 2:03 pm | #83 |
| Some of these scenarios are familiar although mostly these days I get people who buy secondhand equipment (printers, scanners, and laptops mostly) that happens to be without power leads (or battery chargers in the case of laptops) and it tends to be upto me to source the correct cords and then proceed to test, and/or then configure the said devices. gets kinda annoying sometimes but it keeps me busy. |
| geek_oclaf | November 17, 2008, 5:34 pm | #84 |
| Sigh your being a bunch of twats. if im fixing a computer and someone is genuinely interested in the workings of what im doing i give them a simplified run down of what and why. of they are really keen i tell them more. i'm getting paid for it so whats the issue. people tend not to mind the cost so much if they see whats involved. when is someone overly irritating i spin them some serious jargon, never in a holy then thou way but it shuts them up 9 times out of 10. my worst customer- the one who formatted, reinstalled windows, and lost most of her data "because someone told her it might make her computer faster" (not me, but i got splattered when the shit hit the fan). kudos to her for getting windows installed but she couldn't figure out the need for drivers and tried to shift the blame onto me for the data loss. |
| geek_brijo | November 18, 2008, 1:48 pm | #85 |
| My favourites are the schoolboy experts who favourite repair tools are format and reinstall. |
| geek_0800xford | November 18, 2008, 1:50 pm | #86 |
| that is pretty annoying, so is 'just install linux'. |
| geek_seriouslycgi | November 18, 2008, 1:56 pm | #87 |
| Hunting down drivers and applications or hunting down worms and virus? usually the format and re-install leaves you with a faster system and no real need to defrag. what is the negative aspect if you backup? |
| geek_jwlynx | November 18, 2008, 7:59 pm | #88 |
| Ya gotta laugh and cry!!! 1st instance: DEMANDS! for another keyboard and accusations of ripoff as theirs didn't have an "any" key. (was a free/donated setup)
2nd instance: auto sparky charges me $200 for 2 & 1/2 hrs work to get high beam going (just leave it here mate we'll give you a call), cash only, won't supply invoice. His comp won't go, (PSU fuse) $200 thanks mate, sorry don't do invoices. |
| geek_radzb | November 19, 2008, 1:41 am | #89 |
| Re 1 You post in forums do you? well good on you then you are obviously unaware that this is a Message Board and has none of the capabilities of a php forum type. you try looking at the same questions day after day and posting the same answers. Also give computing a break its pretty much the only profession on TM and a lot expect free advice or cry. I don't a message board called Law or Marketing on here, and if there was how many lawyers would be on there day in day out giving free advice and help. Grow some appreciation for what is free but will cost you $$ in the real world. People buy a new computer then will trawl though dodgy sites and email and install crap then take it back and say its a shit computer fix it or give me a refund. How about you go buy a new car take it 4WD and mangle it up a bit then take it back to the car sales and demand a refund or free fix cos it doesnt run after you messed it up and see what they say to you. Vent over :) |
| geek_radzb | November 19, 2008, 1:52 am | #90 |
| OK my funny story now.. Was recently on [Unamed family members computer] checking email but always have a quick look to make sure things are up to date and is secure. Looked at AV and definitions were out of date since May 07 :-o, AV has an issue where it looks like it is updating but is actually not getting any info from server. DL new AV for them to try that I use but didn't install before asking. Mentioned the issue but denied there was a problem and that didnt want to bother with my new AV. The problem is on 2 of their computers. It will be a case of I told you so if they get any nasties but I wont not help them to install a decent AV when the time comes. |
| geek_cybertao | November 19, 2008, 2:18 am | #91 |
| 9 I like the way they do this forum, compared to more advanced ones. The fact threads are temporary and not logged by search engines reduces a lot of noise that gets archived on the internet these days. It pisses me off when I search for a problem and get page after page of results from forums where someone with same problem posts, then a lot of unhelpful muppets reply with no effective resolution. Then there seems to be a trend of one forums content being copied by another - I assume to drag people in to make money of advertising. Despite many other forums being more permanent, people still ask the same questions over and over instead of searching(and searching in turn gets even harder because of the cruft). |
| geek_drcspy | November 19, 2008, 3:06 am | #92 |
| 9 yep yep yep ! , |
| geek_brian_491 | November 19, 2008, 4:06 pm | #93 |
| Being a tech can be hard specially when the word get around-lol
One funny experiences
Did an 80 gig harddrive for this guy and a dvd writer and 1 gig of ram out of parts I had round the house and installed XP home with a valid cdkey when i told him the price 100 dollars he thought he had been ripped of lol |
| geek_namtak | November 20, 2008, 1:12 pm | #94 |
| # 93 No pleasing some people is there? I sometimes think there should be a registry of people who are too stupid to own a computer. "This little box popped up on the screen saying I had a virus. Download a fix here. So I clicked on it." Brilliant. |
| geek_mrfxit | November 20, 2008, 1:55 pm | #95 |
| LMAO I started a "numnuts" list, spose I have to start a "muppet" list now .. . ..only problem I can see is defining what the "crossover" point is between the 2 lists ;-) |
| geek_mrfxit | November 20, 2008, 1:58 pm | #96 |
| Any hoooooot . .. . . ;-) We get this problem somewhere between all jobs & product sale's/ help adbvice/parts etc. . . The biggest problems that I have on TM are from the $1 sales (muppets & numnuts galore), heck pretty much all my reds & blue faces are from that area. |
| geek_mrfxit | November 20, 2008, 2:00 pm | #97 |
| There's muppets & there's numnuts .. . . . Then there's .. . . well WE know who they are .. .. LOL .. . |
| geek_mrfxit | November 20, 2008, 2:03 pm | #98 |
| Sold a complete computer package a few years ago & she picked up, but before she left WE showed her how to operate it & she had a play with it at the same time. she shut it down /packed up & left with it. . .. . Later that week got a call from her to ask "how do I turn this computer off" |
| geek_mrfxit | November 20, 2008, 2:06 pm | #99 |
| Sent a package to the south island Customer emailed a week later to say it never arrived, BUT when asking Nz post about it THEY sent me the "signiture signed reciept" with HER written signiture name on it, LOL, snapped |
| geek_mrfxit | November 20, 2008, 2:07 pm | #100 |
| & just so you moaners have to turn the page HUNDY |
| geek_seriouslycgi | November 20, 2008, 7:34 pm | #101 |
| Cheers mrfxit :P |
| geek_0800xford | November 20, 2008, 7:41 pm | #102 |
| 50 on topic, 50 o/t now what? |
| geek_pcmaster | November 20, 2008, 8:58 pm | #103 |
| 100 on 100 off? |
| geek_pcmaster | November 20, 2008, 9:02 pm | #104 |
| Last night i was called a nutter for giving away a ps/2 style keyboard... |
| geek_brijo | November 22, 2008, 11:50 am | #105 |
| I think most of the techs on this messageboard dont rip people off .there are some techs who perform so called upgrades that are nearly the cost of a new system box. |
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