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Problem with new wireless modem

geek_dantheman004November 19, 2008, 1:51 pm#1
Problem with new wireless modem We just received a free modem from xtra, and I set it up fine, and it works ok plugged into the pc, but whenever I use the laptop wirelessly and connect to the net, the connection will only last about 30 secs, then I will need to repair it. After I repair it, it just stops again after 30 seconds. What gives? I'm led to believe it's something to do with my laptop, as my brother's laptop works fine with it.
geek_julieandcasperNovember 19, 2008, 3:52 pm#2
You probably have "Allow computer to turn off this device to save power" ticked.
geek_julieandcasperNovember 19, 2008, 3:56 pm#3
Right click your wireless connection bottom right, of toolbar, open network connections, right click wireless network connection, click properties, click configure, top right under power management, untick allow computer to turn off device. Then OK.
geek_julieandcasperNovember 19, 2008, 3:59 pm#4
While you are at it, in the same "configure" area, increase your transmit power (under advanced tab)and reduce your roaming aggressiveness and increase the slider for power management. If all that fails to help, update your wireless card driver.
geek_julieandcasperNovember 19, 2008, 4:01 pm#5
To do that, right click your computer, choose properties, hardware, device manager, network adapters (click on the cross to open em up) then right click on your card name and choose update driver. If that fails, google your network card and "driver" and do it manually. You can always choose "roll back driver" if you screw it up. :)
geek_julieandcasperNovember 19, 2008, 4:01 pm#6
Note: procedure may vary in Win Vista...I have no idea how to do it in that.
geek_dantheman004November 19, 2008, 4:09 pm#7
Nice try but none of those worked. I'll try looking online for a driver. cheers.
geek_julieandcasperNovember 19, 2008, 4:13 pm#8
Been through and checked the rest of the settings? Or have you got any electronic devices nearby like phones or fridges?
geek_julieandcasperNovember 19, 2008, 4:16 pm#9
Could also try a different channel on your router.
geek_julieandcasperNovember 19, 2008, 4:18 pm#10
But since your friends laptop worked, it probably won't help. I'm betting a driver update will.
geek_swivelNovember 19, 2008, 6:50 pm#11
Which modem ?? Thomson v6 or v7 or the 2Wire wireless
geek_dantheman004November 19, 2008, 7:33 pm#12
It's the 2wire Thank you julieandcasper, I just downloaded a new driver for it, and it works fine now! You've helped me out a bunch.
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Message Board > Problem with new wireless modem


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