Thunderbird HELP!!!1

Installed Thunderbird
Used the email settings from XTRA
and when I check email it asks for my password and I get this

Sending of password did not succeed. Mail server pop3. xtra.co.nz responded: Error logging in.

BUT
I AM using the correct password as I can log into my mail using XTRA MAIL to login. I can sucessfully log in using the password there but same password will not allow meaccess using Thunderbird
Any ideas? ?

geek_hapukanz, Feb 15, 10:45 pm

I am using these settings
Incoming Mail (POP3) Server: pop3. xtra.co.nz (Use SSL, port: 995)... ... ... ... . Outgoing Mail (SMTP) Server: send. xtra.co.nz (Use SSL, port: 465, use authentication) Server requires a secure connection (SSL is required) Outgoing mail server requires authentication... ... . Account Name/Login Name: Your Xtra username (your email address without the "@xtra.co.nz")... ... -
. Email Address: Your Xtra email address (eg. username@xtra.co.nz) ... ... . Passssword: Your Xtra password

geek_hapukanz, Feb 15, 10:47 pm

In the Server Settings tab make sure the "Use secure authentication" box is un-ticked and the "Connection Security" is set to SSL/TLS

geek_wakari06, Feb 15, 10:59 pm

yes did that
believe it or not it was just a simple username error

my user name is scoutleader and I entered scout leader. . LOL

It is always the simple things SMILES

geek_hapukanz, Feb 15, 11:06 pm