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NZGeek
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Compaq Presario Screen Problem
| geek_hel.ben |
March 6, 2010, 5:02 pm |
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#1 | | Hi guys. We purchased our new Lappy on Feb 7 and now its screen is really really dull - I can only JUST read what I am typing on screen. It is almost like being in hibernation mode but we arent. We have found where to adjust the screen brightness, but it is already at the highest setting. IS there anything else anyone can suggest? Many thanks :) | |
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| geek_drcspy |
March 6, 2010, 5:02 pm |
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#2 | | could be faulty hook it to an external monitor to chek if thats brighter |
| geek_hel.ben |
March 6, 2010, 5:05 pm |
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#3 | | Sorry for sounding dumb, but how do I hook up our old PC monitor to this Lappy? |
| geek_drcspy |
March 6, 2010, 5:06 pm |
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#4 | | look on the back theres a plug |
| geek_shrapz |
March 6, 2010, 5:12 pm |
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#5 | | more than likely the inverter has died causing the backlights not to turn on. Alternatively look on your keyboard, press the FN button and there should be a button with a picture of a sun and ^, fold fn and press that one and see if it brightens up |
| geek_kelly363 |
March 6, 2010, 5:14 pm |
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#6 | | You shouldnt need to plug in another moniter, if you bought this brand new, then it could be just a setting that you might have accidently put it in. What windows are you running? |
| geek_drcspy |
March 6, 2010, 5:20 pm |
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#7 | they stated they've found how to increase the brightness of the screen ... ... ... ... ... HOW do YOU suggest they diagnose the fault then ?
if it IS a faulty monitor theres NO other way to test that
if it IS faulty then plugging in another screen will tell them IMMEDIATELY if theres a a fault in the laptop screen cause it'll be fine on the external... .
don't you use logic ?
oh by the way to the original poster if maybe better if you plug the external screen in while the laptop is OFF then turn it on. (simpler) |
| geek_hel.ben |
March 6, 2010, 5:24 pm |
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#8 | | This doesnt work stink it all :(I would say you are right about the backlights :( |
| geek_shrapz |
March 6, 2010, 5:25 pm |
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#9 | | drcspy correct, kelly = wrong, that is all |
| geek_shrapz |
March 6, 2010, 5:26 pm |
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#10 | | best thing to do is to take it back and get it fixed under warranty |
| geek_hel.ben |
March 6, 2010, 5:27 pm |
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#11 | | I bought this brand new 1mth ago and have had no probs up until now, so I cant see how it could be a setting. I had walked away from the puter for 5mins and came back to it not working properly - and I cant blame the kids cos they were all asleep at the time :/ |
| geek_drcspy |
March 6, 2010, 5:34 pm |
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#12 | well in the time it's taken to get this far in this thread you should have/could have plugged in to 10 external monitors... ...
have you done this yet ? |
| geek_hel.ben |
March 6, 2010, 5:41 pm |
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#13 | | Right - I have plugged in our old monitor and WOOHOO we have a bright screen on that one at least. So now I am going to have to take this one back to where it came from:( |
| geek_hel.ben |
March 6, 2010, 5:42 pm |
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#14 | | Sorry - but my kids dinner came before hooking up a monitor. Plus we had problems unscrewing the monitor from our old PC. Many apologies for taking my time to answer! |
| geek_drcspy |
March 6, 2010, 5:50 pm |
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#15 | | ok cool so the problem is with the monitor built into the laptop make sure you tell the retailer when you take it back that you have tested it using an external monitor... ... . . |
| geek_hel.ben |
March 6, 2010, 6:23 pm |
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#16 | | Many thanks for your help drcspy. I will let the retailer know. | |
| | Tags: compaq, compaq presario | | Leave your comment: | |
NZGeek Message Board > Compaq Presario Screen Problem
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