Vodafone has gone down hill big time Page 1 / 2

leson, Jun 12, 8:06pm
I tryed vodafone this weekend to test out a phone as it wasnt the right freqs for xt.
And i just cant belive why people would be on VF
One xt i always have coverge when vf drops out.
Two the help desk is that with xt it is help full.
Three you dont get charged with xt to ringing the help desk.
Four with tx you can see your data usage and money with a push of a button and not have to text or phone like VF.
Five if you dont use a service on xt for a month you dont get charged for that service or if you only used a part of that service you only get charged for that you have used. VF charge you the full amount before you have used it and if you dont use it you still get charged.
Six if you top up your xt you get a bonus credit and the more you to up the more free credit you get.
And there are many more pro, s to xt and many more con, s to VF.
So why are people with VF? ?
And if someone says that xt doesnt work or isnt reliable then get over it allready that was like 3 months ago.
Its working great.
If you try xt you would never go back to VF.

flewy, Jun 12, 8:31pm
awesome.


mone, Jun 12, 8:33pm
You dont get charged for ringing VF helpdesk, thread FAIL, bye bye

leson, Jun 12, 8:40pm
Check again try ringing 777

leson, Jun 12, 8:41pm
And try and speak to the help desk.
it tells you you will be charged $1. 00
so think again.

flewy, Jun 12, 8:43pm
so you need to ring helpdesks offen do you?

malachiman, Jun 12, 8:45pm
They were right, you don't pay for ringing, just get charged if you want someone to answer

leson, Jun 12, 8:45pm
It just not the point what im saying is you dont get charged for that service with xt

leson, Jun 12, 8:47pm
So you would ring the help desk just to here your phone ringing? not to get some help

flewy, Jun 12, 8:47pm
so what, is life that bad.

flewy, Jun 12, 8:49pm
you sound like a Telecom employee.

leson, Jun 12, 8:49pm
It really is if your with vf

leson, Jun 12, 8:51pm
Nope i just have a brain and can see which is better and i geuss vf work on the people that dont have a clue

willz29, Jun 12, 8:52pm
Because Vodafone doesn't crap out like xt does. And its only the peasants on prepay that need to pay to speak to customer services. Mostly because they call up with silly questions like "whats my balance"

leson, Jun 12, 8:54pm
You are really a dumb arse arent you

flewy, Jun 12, 8:55pm
and you are an idiot, spiiting crap in two threads .

flewy, Jun 12, 8:55pm
spam much

badcam, Jun 12, 8:56pm
So you're from Planet Stratford. Up here in Planet Big Wonga (ray), I'm on XT. I've been so since Feb this year. Telecom have done a lot to try to resolve all the issues I've had with their phones and service, but I'm still getting disconnected phone calls all the time. So are others I know to be using XT. Some phone calls are not even getting through, ie to receiving. If you're lucky, you'll get a missed call on your phone, that never rang, you'll get a voicemail message notification, but no missed call message. Or, you'll get no notification of any sort, but find out later that someone tried to call and couldn't either get through, or there was no answer. Even with Telecom having installed (according to them) new signal boosters in the two towers up here. There's still a major bug, or bugs, in their system, so I suggest staying well away until they fix it.

Apart from that Telecom are great :)

leson, Jun 12, 8:57pm
It is the facts so tell me what is false please?

flewy, Jun 12, 8:58pm
the facts to you.

leson, Jun 12, 9:00pm
I have to use vf for work and i travel around the mountain and vf drops right out and xt is alway there and yes it did have some bugs at the being but it has been working good for some time now im sorry you are having problems up there.

leson, Jun 12, 9:01pm
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

mrfxit, Jun 12, 10:03pm
Vodafone... . Oh yes they do crap out.
The VF service has crapped a few times in the last couple of years but because everybody loves to bag the big guy, it's TC that gets the bad news reported the most.

VF has been crap ever since they brought out Bellsouth.
VF has the most delays with txt msg's, sometimes taking a typical 24hrs to be delivered & it's been like that for a few years now.

We have both services here & have always had the txt problems regardless of what brand of VF ph.
Their voice services are ok but txting can be really bad some days.

Yes TC has had a few hickups with the new service... ... . BUT then again, theres the point that it'sA NEW SERVICE complete with NEW HARDWARE thats not been in this country before, never mind setup.

flewy, Jun 12, 10:04pm
oh bellsouth them were the days.

mrfxit, Jun 12, 10:11pm
TC charge ONLY for services you use ON THE PH, they don't charge for contacting their call center, regardless of why you are calling or what you are calling from.

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Slight edit... .

1: xt i always have coverge when vf drops out.
2:the help desk is that with xt, it is help full.
3:you dont get charged with xt for ringing the help desk.
4:with tx you can see your data usage and money with a push of a button and not have to text or phone like VF.
5:if you dont use a service on xt for a month you dont get charged for that service or if you only used a part of that service you only get charged for that you have used. VF charge you the full amount before you have used it and if you dont use it you still get charged.
6:if you top up your xt you get a bonus credit and the more you to up the more free credit you get.

7: credit NEVER expires
*********

Of course every help desk regardless of the company has it's 'good CSR's' & it's not so good CSR's'

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