Vodafones pc protection need to uninstall but...

for some reason my pc is telling me i cant? ? Ive been on the phone with vodafone and was told to uninstall it as they think its why im having major comp issues... but I cant... any help greatfully accepted! !

geek_hunter7082, Jul 16, 10:52 pm

What is "vodafones pc protection"?

What is the exact error message when you try to uninstall it?

How exactly are you trying to uninstall it?

geek_dunedin_ree, Jul 16, 10:56 pm

through the control panel, its a anti virus that vodafone provides and its syaing im not authorised to preform this action? ? im just going through the control panel the way i was instructed to by vodafone "add or remove programmes"

geek_hunter7082, Jul 16, 10:58 pm

Areyou logged in as an administrator?

What operating system?

geek_dunedin_ree, Jul 16, 11:00 pm

No they said i didnt need to be... um windows xp is that what you mean ? ?

geek_hunter7082, Jul 16, 11:01 pm

"They"? ?

Log in as an administrator and try again.

Before that though - download an alternative anti-virus, like Avast or AVG. You can't remove one AV and not have anything ready to replace it with - that's just asking for trouble.

geek_dunedin_ree, Jul 16, 11:03 pm