Vodafones pc protection need to uninstall but...

hunter7082, Jul 16, 10:52am
for some reason my pc is telling me i cant? ? Ive been on the phone with vodafone and was told to uninstall it as they think its why im having major comp issues... but I cant... any help greatfully accepted! !

dunedin_ree, Jul 16, 10:56am
What is "vodafones pc protection"?

What is the exact error message when you try to uninstall it?

How exactly are you trying to uninstall it?


hunter7082, Jul 16, 10:58am
through the control panel, its a anti virus that vodafone provides and its syaing im not authorised to preform this action? ? im just going through the control panel the way i was instructed to by vodafone "add or remove programmes"

dunedin_ree, Jul 16, 11:00am
Areyou logged in as an administrator?

What operating system?

hunter7082, Jul 16, 11:01am
No they said i didnt need to be... um windows xp is that what you mean ? ?

dunedin_ree, Jul 16, 11:03am
"They"? ?

Log in as an administrator and try again.

Before that though - download an alternative anti-virus, like Avast or AVG. You can't remove one AV and not have anything ready to replace it with - that's just asking for trouble.

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