DESPERATELY NEED HELP with word for mac download

hi
i've got a job due an hour ago. i tried to download word for mac trial software but was unable to complete install - it did't recognise my product key. i downloaded another trial and it wouldn't install saying i had already downloaded a newer version.
so i downloaded and purchased a real version of it from microsoft, but as i went to install it, the pop up box said it couldn't as i had already installed a newer version.
i have a job due an hour ago and i'm really desperate. can someone help?
thanks!

geek_leah14, Aug 10, 1:08 pm

UNinstall it, then INstall the one you want.

geek_0800xford, Aug 10, 1:11 pm

hi, i'm trying to uninstall it now. but i'm not sure how on a mac

geek_leah14, Aug 10, 1:24 pm

i've already bought the real version

geek_leah14, Aug 10, 1:25 pm

http://kb. iu. edu/data/aprq.html

geek_gibler, Aug 10, 1:29 pm

make sure you remove trial versions too...

geek_gibler, Aug 10, 1:29 pm

thanks, when i went through the remove process it said it only found one version. i've removed that and am re-downloading the retail version

geek_leah14, Aug 10, 1:32 pm

i don;t really understand that though as i've actually downloaded two trial versions and a retail version.
why on earth doesn't it just replace the trial? or at least prompt a warning that you can't download the retail over teh trial?

geek_leah14, Aug 10, 1:33 pm

i almost can't believe you forked out cash before googling.

geek_0800xford, Aug 10, 1:54 pm

yellow L indeed

geek_0800xford, Aug 10, 2:56 pm

don't know what you mean by "forked out cash before googling". googling what? it all seemed pretty straightforward: need mac for office? download it.
sorry, but what did i do wrong? or yellow?

geek_leah14, Aug 10, 3:10 pm

open office for mac is FREE and excellent... ... ... . google could'a told you that

geek_drcspy, Aug 10, 3:15 pm

http://i33. tinypic.com/t9i4oo. jpg

geek_0800xford, Aug 10, 3:17 pm

Would have been quicker to pop down to the shops and buy a physical disc.

geek_malachiman, Aug 10, 3:21 pm

heh the mac fanbois are going to get more os x n00bs...

geek_gibler, Aug 10, 6:17 pm


Or to use the iWork trial which is probably already installed.

geek_dunedin_ree, Aug 10, 6:18 pm

yes it would have been malachiman.

geek_leah14, Aug 10, 8:00 pm