Help with acer aspire AS3810T-354G25n

Hi ,
Wondering if anyone could help.This is frozen up on the windows 7 startup page. If I close the notebook it stays on. The three fingered salute did not help... Any ideas plse ?

geek_golander, Sep 7, 8:09 pm

unplug, pull battery out, restart :)

geek_suicidemonkey, Sep 7, 8:11 pm

my screen is blank/dim but the laptop starts just fine i've try restarting several times but it did't have any good outcomes what should i do
some one help
please

geek_guest, Nov 22, 1:39 am