System restore help please

My dell computer's system restore will only work in safe mode. Can you help?? Each time I try it the screens says it cant restore it to an earlier time.

geek_goldilocks11, Feb 1, 7:48 am

I had this on a computer last year. It is either a virus or malware.

Best run some AV antimalware software through the computer and see if that helps.

If did for me

geek_hapukanz, Feb 1, 7:57 am

Thanks I tried that but no change.

geek_goldilocks11, Feb 1, 7:59 am

I take it you have SYSTEM RESTORE turned on???

geek_hapukanz, Feb 1, 8:02 am

Yes I do

geek_goldilocks11, Feb 1, 8:09 am

so are the previous RESTORE dates available or are they greyed out??

geek_hapukanz, Feb 1, 8:13 am

They are available

geek_goldilocks11, Feb 1, 8:15 am

Woeks fine in safe mode

geek_goldilocks11, Feb 1, 8:16 am

so have you actually restored to a previous date?

geek_hapukanz, Feb 1, 8:24 am

You running XP??

geek_hapukanz, Feb 1, 8:26 am

geek_hapukanz, Feb 1, 8:27 am

I am running XP Pro and I have managed to restore to an earlier date through safe mode.

geek_goldilocks11, Feb 1, 6:50 pm