Telstraclear Cable Customers

lifesteala, Aug 6, 12:45am
Hey all,
Could you please visit http://www.flexihost.co.nz and tell me if their site loads for you. My friend and I are on Cable but cannot access their site. I also visited http://www.downforeveryoneorjustme.com/flexihost.co.nz and it is up. So I'm wondering if it is Telstraclear.

I need a few of you to test so I can send a case to TC.

Thanks

flexihost, Aug 6, 12:48am
Hi there, what seems to be the issue connecting to the site!


dondonsplace, Aug 6, 12:49am
works for me, telstraclear cable wellington

flexihost, Aug 6, 1:21am
Hey there lifesteala - found the issue on you accessing rubyrogue.com - for some reason you managed to trigger security system on the server, was a simple fix for a js file that was on your site. All nailed and you should be able to access now.

lifesteala, Aug 6, 1:27am
Wow, how did you know about that site. It's my friends site and we were unable to diagnose the problem.

Could you please explain what caused this, as the software developers would need to know if it was a coding problem.

flexihost, Aug 6, 1:34am
Saw the security trigger in the logs, 2 of them relating to Telstra IP addresses, then saw was caused the issue.

Contact me via live support on our site and I will let you know what happened for reference.

lifesteala, Aug 7, 12:45am
Hey all,
Could you please visit http://www.flexihost.co.nz and tell me if their site loads for you. My friend and I are on Cable but cannot access their site. I also visited http://www.downforeveryoneorjustme.com/flexihost.co.nz and it is up. So I'm wondering if it is Telstraclear.

I need a few of you to test so I can send a case to TC.

Thanks

lifesteala, Aug 7, 1:27am
Wow, how did you know about that site. It's my friends site and we were unable to diagnose the problem.

Could you please explain what caused this, as the software developers would need to know if it was a coding problem.

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