My acer aspire 5920g has died

turned it on and it powers up and can hear fan but wont load any further. So I guess I have lost all that was on it. What is a good laptop for under $1000 I only use it to read emails watch the odd clip on youtube etc. I have alway had acer and had no problems. My daughters have had compact and both reapired under warranty and I must admit service was fast and efficent. I seen a lot on specail for aropund the 700-800 price some with up to 6g ram. What sort of thing should I be looking for ghz etc

geek_angelheaven, May 11, 8:58 pm

If the hard-drive is still ok you haven't lost everything.

geek_blenheim-trader, May 11, 9:12 pm

Wow thats a great price. How do I know if the hard drive is ok can I just have it taken out and take stuff off it ! sorry have no idea

geek_angelheaven, May 11, 9:31 pm

You buy a hard drive enclosure.Then install the hd from your Acer in it and backup the data you wish to retain on another pc.

geek_blenheim-trader, May 11, 9:36 pm

wow your amazing thank you so much :-)

geek_angelheaven, May 11, 9:38 pm

Your laptop isn't that old , worth getting a quote from a local tech.
Does itstart to load windows !

geek_blenheim-trader, May 11, 9:41 pm

no I turn it on and it sounds like it is loading up you can hear the fan but it just stays on a black screen. This morning when I turned it on it had blue window saying do not power off updating then 5 mins later I moved the mouse and nothing

geek_angelheaven, May 11, 9:50 pm

Try starting Windows in safe mode by pressing f8 key at startup just tap it .
or leave it on black screen for 10 minutes and see if there is any progress.

geek_blenheim-trader, May 11, 9:53 pm

ok will try that now

geek_angelheaven, May 11, 9:58 pm

im on my 5920g now. I've had it for four years and it hasn't loaded up a few times but its been sweet all year *touches could try reformatting it

geek_petemun, May 11, 10:05 pm

blenheim-trader as soon as it started I tapped the f8 button it sounds like it is going but it not all the blue lights down the right hand side are lit but screen is still black

geek_angelheaven, May 11, 10:16 pm

try pressing alt+f10at boot this invokes the recovery partition.
note if it works don't proceed as usually this will format and install the factory image.

geek_blenheim-trader, May 11, 10:24 pm

no that made no change everything still the same as before can still hear it running though

geek_angelheaven, May 11, 10:28 pm

Its highly unlikely that the hard-drive has crapped out during an update more likely that the drive has been corrupted some how.

geek_blenheim-trader, May 11, 10:33 pm

I just asked my daughter she said she pushed the button to turn it on but it may have already been on. So was possible it was saying dont power off because she was actually trying to turn off instead of on when it was trying to update. Does that make sense

geek_angelheaven, May 11, 10:36 pm

Did you make recovery discs for your laptop !

geek_blenheim-trader, May 11, 10:40 pm

no sadly not for this one but did for the other 3 laptops

geek_angelheaven, May 11, 10:41 pm

what operating system are you using on the computer you are currently using !

geek_blenheim-trader, May 11, 10:48 pm

on this little 10inch acer is windows 7 starter. the one that has problems was vista but had a tech put windows 7 on it way back

geek_angelheaven, May 11, 10:51 pm

I was going to get you to make a System Repair Disc, but your acer wont have have a cd/ dvd writer.

geek_blenheim-trader, May 11, 10:54 pm

my daughters compac does

geek_angelheaven, May 11, 10:55 pm

If you think you can follow the instructions here it's worth a try.

You will need a Pc running Vista or Win 7 and a blank CD.

geek_blenheim-trader, May 11, 10:59 pm

ok will try now

geek_angelheaven, May 11, 11:00 pm

right made the disc reading instructions sorry really thick with things like this do I pop the cd in as soon as the computer starts then proceed

geek_angelheaven, May 11, 11:19 pm

ok nothing coming up its the same as before.

geek_angelheaven, May 11, 11:23 pm

The laptop needs to have the dvd /cd writer set as the first boot device.

Press f2 as the computer boots and select the cd dvd as first boot device.

geek_blenheim-trader, May 11, 11:26 pm

as soon as I turned it on i pushed the dvd drive and popped cd in as soon as tray opened is that correct

geek_angelheaven, May 11, 11:28 pm

no still the same every now and then it sounds like it is going to load further but it has been doing that all along,,,,, So now we throw it at the wall and walk away screaming right lol

geek_angelheaven, May 11, 11:38 pm

no yet

Pressing F2 key will allow you to access the bios menu and set the optical drive (cd/dvd writer) as the first boot device.

geek_blenheim-trader, May 11, 11:39 pm

so just to make sure I am doing it right when i turn the computer on at the first noise i press the f2 key. once ! or keep pressing

geek_angelheaven, May 11, 11:45 pm

keep pressing (tapping) it

geek_blenheim-trader, May 11, 11:45 pm

with no cd in

geek_angelheaven, May 11, 11:46 pm

From the user manual.

BIOS utility
The BIOS utility is a hardware configuration program built into your
computer's BIOS.
Your computer is already properly configured and optimized, and you do not
need to run this utility. However, if you encounter configuration problems, you
may need to run it.
To activate the BIOS utility, press <F2> during the POST; while the notebook PC
logo is being displayed.
Boot sequence
To set the boot sequence in the BIOS utility, activate the BIOS utility, then select
Boot from the categories listed at the top of the screen.

geek_blenheim-trader, May 11, 11:47 pm

leave the cd in the drive.

Fyi I hate acers :)

geek_blenheim-trader, May 11, 11:47 pm

so do I the dam thing still wont do anything. think its time to throw it what do you think

geek_angelheaven, May 11, 11:55 pm

were you able to access the bios!

geek_blenheim-trader, May 11, 11:58 pm

I might go into town tomorrow and have a look ath those asus you mentioned then order one off trademe thats a good price

geek_angelheaven, May 11, 11:58 pm

no nothing at all just stayed with a black screen lights were the same

geek_angelheaven, May 11, 11:59 pm

Does it show anything when you turn it on!

geek_blenheim-trader, May 12, 12:00 am

no nothing just a black screen no matter what I do or try can hear fan running and every now and then makes a sound like it is going to start up but doesn't

geek_angelheaven, May 12, 12:02 am

No worries keep us informed if you decide to buy new lappy.
You are unlikely to find a better deal than the above auction.
Check out all the sellers $1.00 reserves for that model you may get a bargain.

geek_blenheim-trader, May 12, 12:05 am

thank you so much for all your help have a great weekendKarina

geek_angelheaven, May 12, 12:06 am

will do

geek_angelheaven, May 12, 12:09 am

going with the Asus you recommended looked at it in town and liked it. Getting it off trademe as great price

geek_angelheaven, May 12, 5:14 pm

have you tried plugging it into an external monitor to see what might show up if anything that at least will eliminate a screen fault !

geek_drcspy, May 12, 5:24 pm

My Acer sometimes has a hissy fit something like yours. I find that if I don't use the 240 volt power it works fine on battery when starting.

geek_jaez1, May 12, 10:37 pm

Ok tried both those things and computer is still the same no change at all

geek_angelheaven, May 12, 10:58 pm