Toshiba Satellite Notebook L650 purc oct10 stalled

Hoping somone can help. L650/078 Notebook froze, now will not restart. PowerUp screen recommends Start Repair however hangs with Black screen and nothing happens. Any ideas how to get it restarted! Norton was upto date. Runs on Windows7. Thanks

geek_thesmiths9, May 26, 3:33 pm

Anyone know if I will have lost all the files even if it can be restarted! Contains photos following diagnosis with cancer last year which sadly I have not backed up recently. thanks

geek_thesmiths9, May 26, 6:04 pm

hm.hanging even on 'startup repair' is not good and may indicate a failing harddrive.your pics in that instance MAY be 'toast'.get a respectabletech to check it over

geek_drcspy, May 26, 6:30 pm

Bear this in mind though:

Friend/relative: someone who'll say they can fix your computer and will end up screwing it badly. Cost Free - result UNHAPPY

Cowboy 'tech': someone who'll say they can fix your computer and will end up screwing it badly. Cost you $$$ -result UNHAPPY

Real Tech: someone who'll FIX your computer . Cost you $$$ - result a working computer and HAPPY

geek_drcspy, May 26, 6:49 pm

Thanks I have an extended warranty until Oct 2012. Was hoping it would not be terminal, Using work one at moment but limited in access. Laptop has been a godsend for me will be lost without it.

geek_thesmiths9, May 26, 7:13 pm