Help my emails are stuck and this message

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop3.xtra.co.nz', Server: 'pop3.xtra.co.nz', Protocol: POP3, Server Response: '+OK 25123 octets', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

geek_omaria, Mar 17, 7:03 pm

Is this Outlook Express!
If so, do you use any Norton antivirus program! I see that has caused errors like that years ago; don't know about lately.

geek_r.g.nixon, Mar 17, 7:33 pm

Presume you can get on the internet, search google etc.
Xtra's SSL connection seems to be problematic from time to time - try using the default settings of port 110 and no SSL, same server address.

geek_king1, Mar 17, 7:57 pm

yes outlook express, no Norton and i have no idea about default settings or ports LOL I am a computer nerdess.

geek_omaria, Mar 17, 10:21 pm

Look at your Outlook Express account server properties.

geek_r.g.nixon, Mar 17, 11:01 pm

I did but have no clue what to do :(

geek_omaria, Mar 18, 8:52 pm

Telecom will talk you through it 0800 22 55 98
(I don't have OE on any computers now).

geek_r.g.nixon, Mar 18, 9:21 pm