HP Dv6 I7 - 3 years old. Randomly shuts down.

Ok, We have a Dv6 which randomly shuts down, fan always runs hot but has started to turn itself off (mainly when on the internet)

1. Cleaned vents
2. Mem test
3. HDD test

No known issues at the moment. It was working well but.

Any suggestions on diagnosing?

geek_ilottl, May 17, 7:11 pm

It's common for that model ours done the same

geek_ashdyson, May 17, 7:13 pm



So what did you do?

geek_ilottl, May 17, 7:21 pm

try bios update before anything else, otherwise may need thermal module replaced

geek_cookee_nz, May 17, 7:36 pm

This would suggest it is cpu might be running high. use task manager and see what the CPU load is 'when on the internet'

geek_king1, Nov 14, 10:26 pm

Share this thread