What is considered to be a good speed for

broadband? Have just been in touch with spark as our Download speed is
1.25 and the upload 0.38 mbps. Spark have written me a lovely email telling me that it is due to network congestion and that Chorus have no upgrade plans for our rural area. Just wondering what others get.

geek_carter19, May 29, 9:23 am

This is very slow even for rural!
Can you get ubernet in your area?


geek_zak410, May 29, 10:26 am

Thank you. Sparks service is unbelievably lacking. I also rang them this week about the mobile contracts we have which are due to be renewed. The lack of interest was truly remarkable. It's hard to know what to do.

geek_carter19, May 29, 10:37 am

Ring them again and speak to someone else. Usually I've had nothing but good experience with their help desk. But you do occasionally get someone unhelpful - you can't let it reflect on an entire company though.

geek_suicidemonkey, May 29, 10:41 am

Hubbies just having a go now. They are adamant that nothing can be done.Why are they selling unlimited broadband when Joe Blogs cant use it coz its so damn slow. They say " We are selling data not a guaranteed speed."

geek_carter19, May 29, 11:19 am

1.25 is the dialup of the year 201x

Even in a rural area that is pathetic

geek_jon9, May 29, 11:53 am

1.25Mbit is many many times faster than dial up.That is totally normal for rural if you are on a Conklin cabinet. Spark are right in saying it's a Chorus thing. Change to another DSL service provider and you will get the exact same results. You need to look into RBI or Wireless ISP options like the above mentioned Uber. RBI usually being more expensive than ADSL for less data.

geek_pyro_sniper2002, May 29, 12:27 pm

NZ's Average broadband speed is 27.4 Mb Down so 1.25 puts them in the bottom 5% of all of NZ.

In this day and age anything less than 5Mb down would have you feeling like 56k in the 2000's regardless of where you live.

If you want something faster and are not afraid to pay a little more there are many options

geek_jon9, May 29, 2:31 pm

That average means very little to people on rural connections, and isn't helped by people like me in the first place on a gigabit connection.

geek_pyro_sniper2002, May 29, 2:44 pm

Do some speed tests at different times of the day. If you get a decent speed early in the morning, then slow in the evening, then its the congestion thing. If its that slow all the time its probably a fault some place. Or you are right on the distance limit for adsl

geek_ianab, May 29, 2:58 pm

At 3am today the download speed was 7.1 and the upload was 1.01. so I guess it is a congestion problem.

geek_carter19, May 30, 7:36 am

Yes. In the last few months thousands of townies have been able to move onto ultrafast fibre connections, often with a free 12-month Lightbox streaming subscription or Netflix, Neon (etc) and there's seemingly no prioritisation of residential dial-up or slow broadband customers, such as they can do for business customers who pay for a specific quality of service.

geek_gyrogearloose, May 30, 8:18 am

All ISPs say they can't guarantee the speed. It's not possible. Too many factors involved like your modem, computer, wiring in your house, congestion, etc.

geek_suicidemonkey, May 30, 8:36 am

I cant see the point in the ISP's selling a product that they know is not fit for purpose. If your plumber or sparky sold you something that wouldn't work properly people would be off the Disputes Tribunal and rubbish the guy all over Facebook (if he could log on to it)

geek_carter19, May 30, 1:19 pm

Residential broadband is best-effort. When you signed up you agreed to the terms, one of those terms is that there is no guaranteed speeds, you get what you get.

So you really have no right to rubbish the ISP because you agreed to this.

geek_lugee, May 30, 2:00 pm

Yeah it sucks having slow net - options are: change to an RBI or satellite option, or move house.

Would suggest looking into your RBI options:

Prices seem to be getting better every few months.

geek_kieran211, May 30, 2:13 pm

Tonites download speed is 0.66mbps. Yippee

geek_carter19, Jun 2, 7:55 pm

YOU . have clearly not lived rural or at least not true rural for any reasonable amount of time.

The services ARE fit for purpose in the majority of areas & situations.
Rural has ALWAYS been a problem for many reasons since the inception of telephones.
This includes total distance from the exchanges & a general lack of potential subscribers within each kilometer of rural roading.
The majority of the current rural cabling is also decades old.

geek_mrfxit, Jun 2, 9:58 pm

Have lived here for ten years. It has gradually worsened. When we first moved into this road, there was about 15 full time occpied houses, there are now about 70. As far as the entire local area goes, there are about 1000 more homes up here with no corresonding upgades from chorus.

geek_carter19, Jun 3, 9:56 am

your lucky with that speed :) We are at the end of the line so when the neigbours kids get on there computer and play games, watch tv on demand we are buggered:)

geek_bubbles22222, Jun 3, 1:31 pm

Spark will have new 700MHz 4G mobile broadband soon. Haven't looked into it yet - could be good. http://t.co/dO6c91stEo

geek_r.g.nixon, Jun 3, 1:36 pm

Who are your neighbours with? Talk to them. If they are using a wide variety of modems and are with different ISP's they should be able to point you in the right direction.

geek_jhan, Sep 23, 5:12 pm

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