Printer fault not recognising cartridge?

mme, May 16, 12:25am
My brother printer has developed a fault as above. Is this an easy fix for someone that knows what they are doing?

project_nine, May 16, 12:40am
Try removing all the cartridges, then unplugging the printer - leave unplugged for a few min then plug the printer back in and reinstall the cartridges.

mme, May 16, 1:01am
Thanks I did try removing the black cartridge which I had replaced & which is wasn't recognising & unplugging. So I should try removing all the cartridges?

It wasn't the new cartridge as I had 2 more new black ones to try but those weren't seen either.

king1, May 16, 1:18am
genuine cartridges or not - non genuine cartridges are going to be more likely to have problems

project_nine, May 16, 1:50am
Yep, all of them.

mme, May 16, 3:53am
nothing to do with the cartridges thanks

sqidlie, May 16, 4:51am
Bet they are "after market " ones or refilled

motig, Nov 17, 3:07pm

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