Samsung Galaxy Tab 4 - help please

I have a three week old tab. Took it off charge yesterday and it is frozen. Can't use pin to unlock it and when I checked it today it is stuck on Sunday's date and time. Any advice would be welcome - or do I take it back to where it was bought from?

geek_tigger250, May 19, 8:36 am

Ring the Samsung helpline - not in NZ but they have US accents! I found them really helpful!

geek_wron, May 19, 3:57 pm

Forgot to say, when my Tab S was a couple of weeks old the same thing happened - shop (NL in Henderson) couldn't fix and they replaced on the spot with brand new unit and a smile!

geek_wron, May 19, 3:59 pm

Thanks wron

geek_tigger250, Nov 8, 9:19 pm

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