Help with installing Printer Drivers`

Have just purchased a new Printer - canon Pixma MX726 Multi Printer. When trying to download the Printer Drivers from a CD I keep getting the message " MP drivers could not be installed". Any help would be appreciated-I have turnoff the firewalls but still no luck. Thanks

geek_misty341, Jul 1, 8:23 pm

I would probably suggest trying to download the updated drivers off the canon website

Select your OS on the left and download the mini-master
http://search-nz.canon.co.nz/canon__nz_en__nz_en/search.x?ct=Support&hf=category%09zubaken&cf=model_sm:PIXMA+MX726&d=DOWNLOADS

geek_king1, Jul 1, 8:36 pm

Tks for that king1 - tried this but still no success. Any other ideas please?

geek_misty341, Jul 2, 6:48 pm

so, after trying that idea what do you mean - exactly - by 'still no success'.?
and what version of windows are you running ? and are you trying to install the drivers with the printer plugged in because you should leave it unplugged until the install process tells you to plug it in.

geek_nice_lady, Jul 2, 6:56 pm

Running Windows 7- no the printer is not plugged in. Its just says "MP Drivers could not be installed"

geek_misty341, Jul 2, 7:06 pm

Try using File Explorer to locate the setup.exe file on the CD, then right click and choose 'Run as Administrator'

geek_gyrogearloose, Jul 2, 7:42 pm

Tks for idea, but still does not work!

geek_misty341, Jul 3, 7:48 pm

Maybe you have chosen the wrong download. It has to match your operating system.

geek_r.g.nixon, Jul 3, 7:51 pm

32-bit or 64-bit. It makes a difference.

geek_r.g.nixon, Jun 27, 5:27 am

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