Help . Laptop wont accept start up password

Just got back from a month overseas, now my Toshiba Satellite pro wont accept my password.

geek_desert_road, May 4, 4:48 pm

either you are using the wrong password or someone has changed it on you

geek_king1, May 4, 4:55 pm

Very odd . neither.

Correct password used, computer remained under the bed unused the whole time.

When clicking the reset option it asks for a floppy disk or flash drive. We don't own either one of those?

geek_desert_road, May 4, 5:00 pm

nothing odd here - the password is either correct or not.

geek_king1, May 4, 5:03 pm

if you get stuck you can reset it

geek_king1, May 4, 5:05 pm

odd. No one has been here at home.

anyway, it says ' no drive' ?

cheers king

geek_desert_road, May 4, 5:05 pm

no drive sounds more like a hardware issue. some more details or context of the 'no drive' would help

geek_king1, May 4, 5:07 pm


appreciate the help.

geek_desert_road, May 4, 5:07 pm

underneath the box where to enter password it offers 'Reset password'
When clicking this option, a box comes up headed No Drive and explains:
The feature requires removable media, such as a floppy disk or USB flash drive, please insert either.

geek_desert_road, May 4, 5:10 pm

i see - not hardware then, just looking for the password reset disk.

geek_king1, May 4, 5:16 pm

no caps lock on. ?

geek_zak410, May 4, 5:18 pm


geek_wayne416, May 4, 5:19 pm

rebooting now. System restore.

geek_desert_road, May 4, 5:31 pm

now found out about 5 keys are not working and one is needed for the password

geek_desert_road, May 4, 5:52 pm

Plugged in old keyboard into usb port, password accepted.

Will have to get laptop keyboard checked, can use external keyboard until then . Thanks all for your help.

geek_desert_road, May 4, 6:00 pm

it got damp and corroded electronic dont store a laptop under a bed in a nz house whom is constructed from weetbix .

geek_intrade, Dec 19, 2:52 pm

Share this thread