How can I get laptop screen to work? (has power)

huca1, Mar 12, 1:08am
thanks
trying not to make a fool of myself since I am about to take it in!

about 6 weeks old, it has power but no light on the screen, definitely not been dropped or wet

I tried taking the battery out (baked some cookies) then put it back in and still nothing.

is there anything else I should try before it goes in to the shop?
thanks

_drdee_, Mar 12, 1:16am
If you angle the screen just right, can you see any picture at all? (be very faint) this checks to see if it is just the backlight that has failed.

Otherwise if you have a normal computer monitor available you can plug that in to the external port (or even a TV if it has HDMI) to check the actual laptop is working correctly.


huca1, Mar 12, 1:24am
no can't see anything

will try plugging it in to something tonight or tomorrow at work

huca1, Mar 12, 1:25am
thanks

sorry 1 hand typing

lucky.gadgets, Mar 12, 3:55am
try pressing the keyboard shortcut key to toggle between external monitor output and laptop screen, usually Fn + one of the number keys that has a little rectangle on it in different colour.

skin1235, Mar 12, 4:08am
or someone has dimmed the screen to black

andrew.t, May 27, 5:26am
take it back to where you bought it and let them sort it

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