Tablet

Have lost everthing,any idea how to retrieve ?

geek_ginks, Jun 21, 1:15 pm

some detail might help.

What make model of tablet ?
what do you mean "lost everything" - exactly ?
what did you to to 'lose everything' ?

geek_nice_lady, Jun 21, 1:32 pm

Samsung 10"
Emails,internet
Pushed a wrong button most likely.
Have shut it down and restarted
but still no good.

geek_ginks, Jun 21, 1:41 pm

So all your aps, photos etc are gone?

geek_brapbrap8, Jun 21, 1:54 pm

Yes all gone.

geek_ginks, Jun 21, 2:04 pm

Does it take an SD card, you may have unmounted it.

geek_wayne416, Jun 21, 2:09 pm

Did you press factory data reset by any chance? That is the only thing I can think of that would cause that, and it will have completely erased everything unfortunately.

geek_brapbrap8, Jun 21, 2:24 pm

If you've reset it to factory, then no, it's gone. But that's hard to do accidentally. there are several "are you sure, this will delete everything" prompts before you can do it.

geek_suicidemonkey, Jun 21, 3:00 pm

Since we're running on very little information here, I'll throw in a few possibilities:

The wifi got turned off somehow.
A new account was created that doesn't have access to internet and apps

Those are the optimistic ones.

geek_mikep, Aug 3, 4:29 am

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