Fibre optic broadband cabling query. Page 1 / 2

socram, Mar 1, 9:43pm
Decided to get this. My query is that given it is fibre optic and we have hidden copper wire cabling throughout the house, presumably they have to get fibre optic from the street to the house, to the new modem? Or do they?

So the system reverts from fibre to copper cable, but at what point? Pre or post modem? At the street? Sorry, but fibre optic seems like witchcraft to a non-techie.

drsr, Mar 1, 10:20pm
You get a new Optical Network Terminal box inside your house that the fibre connects to, and your existing internal phone wiring connects to the phone port on that. You also get a new "data gateway" (router) that plugs into the ONT data port, and any internal network cabling and WiFi clients connect to the router.

So it is all copper after the ONT, which is inside your house.

asmawa1, Mar 1, 10:32pm
Presuming that you have underground cabling be aware that the route from the street to your house may well not follow the existing cable irrespective the information sheet you receive might suggest.
As I found out (too late) the preferred option is straight up the main driveway using a 'slit trench cutter' as necessary to cut the concrete free hand !

r.g.nixon, Mar 2, 12:11am
Mine went under the lawn to the nearest part of the house. The TV was in that corner, so the ONT and modem/router now sit behind that.

asmawa1, Mar 2, 2:46am
Yes that was my expectation until the contractors, subcontractors and a cast of others arrived unannounced at various times. When I challenged that the route planning and installation method was at odds with the information sheet I had received I was told that it had been approved off the plans without a site visit or consultation, to comply with their best practice (cheapest option) directive.

spyware, Mar 2, 3:04am
You can pay money to have the trenching done properly.

asmawa1, Mar 2, 3:27am
Couldn't have put it better !

socram, Mar 2, 9:14pm
So not so straightforward at all. No mention of this was made by the (Indian) salesman - who I could barely understand anyway, when he rang.

He rang back a couple of days later requesting a mobile number. Told him I didn't have one and he got most frustrated saying they had to have one. For a land line installation? Weird.

The new modem (I presume) arrived by courier a couple of days later but I was told to leave it for the installers, so the courier bag is still unopened.

Ours is a two storey house on a concrete base so could be fun getting a new cable through as the original connection to the house has since been covered with a wall lining!

nice_lady, Mar 2, 9:51pm
You should get a visit from someone who will assess the requirements of the job. Then assuming it's feasible your next visit should be the guys who thrust or trench the cable carrier tube from the roadway to the house. Following that the next guys will push the actual fibre cable to the house through that carrier tube and connect it to a box on the outside of the house. The final visit will be the guys who run the cable internally to the outlet point you have chosen inside your house.

fishb8, Mar 3, 4:39am
Our cable was drilled under cobbles to an outside wall. It's a 2 story house and where I wanted was a bit challenging. The pre-planner chose to have the exterior (paintable) cable enter the eaves then into attic where it will follow the sky dish cable back downstairs and enter lounge via an internal wall at the TV. and phone jack.
The 2nd level installers arrived this arvo to port from house to local box (30 metres away) but our connection was incorrectly routed into the wrong port. Ours is the first UFF installation in the area.

drsr, Mar 3, 4:59am
It's because your original copper line may have to be disconnected, e.g. if they have to use it to pull the fibre through or if your existing phone line is on a pole, so you may be without a phone line for a while if there are any problems with the fibre install.

socram, Mar 3, 5:31am
Thanks. Funny that he couldn't explain that!

I suppose that these days, some seem to think no one can possibly survive without an all singing, all dancing mobile device, that is easy to lose, sit on, drop, or needs an extra pocket in your clothes, rather than relying on an answerphone or computer or land line.

I do keep a cheap $19 pre pay one in the old car, as it is part of the emergency toolkit - or I can let my wife know when I am on the way home if I remember to take it - and it costs about $3 a year.

csador, Mar 3, 6:34am
i had a guy come around twice to have a look at my property and see what would be required for the install, then about 3 months later they came back and actually did it

socram, Mar 3, 9:16pm
In three months time, they'll need more than a mobile number to keep in touch.

fishb8, Mar 11, 7:46pm
Contractors came around yesterday and had to dig a big hole to connect us to the correct port. We are the first house of about 250 to be connected to UFF and that was wrongly connected. wonder how many others have the same issue?
Supposed to be connected on 18th but still need the stage 2 connection from house to cabinet to be made.
Have given current ADSL ISP, 28 days notice so still leaves 10 days leeway.

socram, Mar 13, 5:05am
They were supposed to come Friday, pm. (no approximate time, so could have been anything from noon to midnight), to do the assessment. Had less than 24 hours notice via email without any consultation or discussion as to whether this was a convenient time.

No one turned up. No message. No email. No phone call.

Rang them Tuesday - and was on hold for about 15 minutes. Apparently they have a 'network problem' whatever that means. They'll get back to me - eventually, but no apology from the assessors.

It is not looking very good and as I rely on the internet, I am wondering if this is too early to sign up for fibre as it may still be in the teething problems stage.

Post above just reinforces that feeling.

csador, Mar 13, 8:06am
no teething problems with the actual network, im very happy with it now that its all installed, just typical tradies that dont turn up when they say they will basically

tjharris, Mar 13, 8:33am
I ordered it Monday last week. On Monday they had a look, planned it to use the existing conduit. Yesterday they ran the fibre from the street to the house. This afternoon they ran the cable under the house to my connection point, hooked it up, and away they went. 1 1/2 weeks from order to install, and it's happily running at advertised connection speeds. Very happy.

rayonline_tm, Mar 14, 10:37pm
For our install, new cable under the lawn, new Chorus box (2, 1 inside, one outside) and new ISP router and obviously new fibre cable. The copper is never used.

Someone else's had concrete ground a townhouse near to the CBD. They used ducting over the house like electrical cable to the house. Brand new boxes, brand new cables. Copper not used.

sparkyz, Mar 15, 3:56am

Before and after drawings of our internet and phone system when we changed from Spark copper to MyRepublic fibre.
Phones are connected to the Huawei ONT. Operation is no different to when we were on copper, except for Caller ID etc that is now available on the kitchen cordless phone.

rayonline_tm, Mar 15, 4:50am
Re: the phone.

Someone else is with My Republic but they only have one phone simple.

For us. We are with Snap. They used the lounge's wall phone jack and plugged a double adaptor so one to the router and one for our cordless phone system. All the other phones in the other 4 bedrooms etc . rang just like before as it did on ADSL.

We installed a network switch but that was just installing network wall plates in the bedrooms for future proofing and for bro and myself's computers. But they are not used for the phones as now. Maybe in the future should the world really go with VOIP phone sets.

trade4us2, Mar 15, 4:56am
The contractors thought my ground was a bit hard to dig a trench. So I dug it for them. Then they stuffed around for months so I told them to cancel the installation. Who are these idiots in Chorus?

spyware, Mar 15, 5:38am
Its up to you if you want to go with VoIP. Build a SIP server and buy a registered trunk. It won't be happening otherwise.

pyro_sniper2002, Mar 15, 7:46am
You're in Auckland by the looks, so it's sub contracted to Visionstream, and you are correct, they are muppets.

trade4us2, Mar 15, 8:43am
Spark have just sent me another offer for UFB. I suppose they will me phoning me soon.
I had a look in all the UFB boxes along my street, and nobody else has UFB.

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