Hi all, I have one of the above laptops. Its not being nice to me. I have decided as a last ditch effort to put the recovery thingy in that they told me to do when I brought it. This is on a flash-drive. I put the flash drive in and it does not run by itself, so I go in and auto run it and it just brings up all these files etc. I have no idea what I'm doing. Could someone please explain to me how to get it to run properly?
I am very non technical with these things so small words please.
Thank you to anyone that takes the time to help.
Nov 22, 2:01am
ALT F10 when you see the acer splash screen on startup will trigger the factory reset mode. You don't need the flash drive this way.
BUT be aware it is usually destructive to data so make sure you do a backup first
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