No picture on TV on demand

jfor, Jul 6, 8:55am
I only try to watch it fairly late at night, the sound is there, but no picture!
any ideas ? or have I not pushed the right buttons?

suicidemonkey, Jul 6, 9:28am
Need more info.

How are you watching it? Smart TV? Android? iOS? Windows? Mac? Flash player up to date? What browser are you using? Or are you using the app?

jfor, Jun 15, 10:13pm
SAMSUNG smart TV , has been ok some of the time, using the app --- --- I think .

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