Erase iphone

tanya170, May 10, 7:14pm
I am not sure what I have done, but I want to delete and erase all content from an iphone. All the stuff has been transferred onto another phone. I signed into icloud.com and removed the phone, and on the phone have now gone into settings, general, reset, erase all content and settings, erase iphone x2 and it comes up "verification failed there was an error connecting to the apple id server.
I am not sure what to do in order to erase everything from the phone before giving it to someone.
Any help appreciated - p.s. I am not computer literate!

spyware, May 10, 7:38pm
You should have left it in icloud in order to reset it, you can actually reset it from icloud, I can't be bothered looking.


spyware, May 10, 7:42pm
Find My iPhone/Erase iPhone.

suicidemonkey, May 10, 7:43pm
Yes I think you can erase it via Find My iPhone:
https://www.icloud.com/#find

tanya170, May 10, 7:58pm
The phone is no longer in icloud, can I clear and reset it another way

black-heart, May 10, 8:12pm
talk to apple support, its what they are there for.

tanya170, May 10, 8:13pm
thanks why do these people make everything so difficult.
getting hold of apple support - now that is another thing all together

suicidemonkey, May 10, 8:16pm
They're actually pretty good to deal with.

And yes iCloud is a pain.

You may be able to do it with iTunes:
https://support.apple.com/en-in/ht204306#itunes

rudahome, May 10, 9:19pm
You need to be connected to the internet when erasing all contents. Connect to WIFI and try again.

tanya170, Dec 1, 8:49pm
Great thanks. All done

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