Computer won't go past wallpaper

greenforde, Mar 15, 8:25am
My husband has an Acer laptop about 4 years old. This morning it will open up to the wallpaper site and no more so I cannot press any of the key as they are not visible. It is fully charged Please help.

lythande1, Mar 15, 8:27am
Wallpaper is the desktop.
if there is a blank screen, no icons etc, probably means a corrupt profile. Boot into safe mode for starters.


greenforde, Mar 15, 8:35am
There is the picture showing only. No icons. Not sure how to Boot into safe mode.

caspertheghost, Mar 15, 8:44am
Restart. Once restarted, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.some times it could be f8 for getting into safe mode

greenforde, Mar 15, 9:00am
Thanks so much you clever people. Pressed F4 yaaaa it is just working. On updates at present.

king1, Mar 15, 3:42pm
F4 had nothing to do with it.

greenforde, Jan 9, 3:11am
Oh well it must have been a combination of everything I pressed.

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